HISTORY & SCOPE OF OPERATIONS
Headquartered in Nicosia Cyprus, with its regional office in Dubai U.A.E., Dot.Cy was the first company in the region to be appointed by a Certified Software Advisor for Dynamics CRM (in the year 2003) and has been awarded multiple times t a L its region. Moreover, recently, at Microsoft Inspire annual event in Washington D.C., Dot.Cy has been recognized as the leading IT solution provider for the country of Cyprus and received the “2017 country Partner of the Year”award.
Dot.Cy’s consultants help model business processes, advise on best practices, and implement and support CRM strategies on a reliable and robust platform Microsoft Dynamics 365.
REFERENCES AND VALUES
Having a client base of over 100 implementations of Microsoft Dynamics 365 CRM in 12 countries, Dot.Cy has become proficient in combining technology, processes, and business consulting in one attractive package that is unique, functional and simple to use, leveraging the standard functionality and extensibility of Microsoft Dynamics 365. Along the path of innovation, Dot.Cy strengthens and solidifies its presence by developing vertical products catered specifically towards the hospitality, travel and leisure industries. With a corporate focus on top-tier enterprise organizations that demand quality, innovation, value and return of investment, Dot.Cy has set itself apart with its client-centric approach and easy to use solutions.
PRODUCTS & SOLUTIONS
Dot.Cy’s solutions built on Dynamics 365 enable Hotels, Museums, Event organizers, Stadiums and other leisure establishments to incorporate end-to-end processes, having always the complete client journey in mind, bridging together client engagement best practices.
Data and process silos are a thing of the past, given the fact that top tier organization need to connect all their departments and divisions together on a single platform, providing seamless integration with the latest mobile apps and devices.
Hospitality, Travel and Leisure providers need to invest in a CRM platform to profile, nurture, and segment prospects and guests, handle service requests and complaints, execute digital marketing campaigns, automate sales processes, manage events and ticket sales, and enable loyalty and retention in an integrated manner. Furthermore, Dot.Cy is using Microsoft’s business intelligence solutions as an additional layer on top of the core functionality to enable executives to make instant decisions for defining strategies channeled towards the most valuable clients and prospects.